Frequently Asked Questions
Find answers to common questions about our budget web hosting services.
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All Questions & Answers
Comprehensive answers to all your questions about our budget hosting services.
General Questions
What is budget web hosting?
Budget web hosting is an affordable hosting solution designed for small websites, personal blogs, and startups. It provides essential features like storage, bandwidth, and email accounts at a low cost.
Who is budget hosting suitable for?
Budget hosting is perfect for personal websites, small business sites, portfolios, blogs, and small online stores with moderate traffic. It provides all the necessary features to get started online.
What features are included in budget hosting?
Our budget hosting plans include SSD storage, bandwidth, email accounts, cPanel control panel, free SSL certificates, one-click installers for popular applications, and 24/7 support.
Can I upgrade my plan later?
Yes, you can easily upgrade your hosting plan as your website grows. Our upgrade process is seamless with no downtime required.
Do you offer a money-back guarantee?
Yes, we offer a 30-day money-back guarantee on all our hosting plans. If you're not satisfied, you can get a full refund within 30 days of purchase.
Technical Questions
What is the uptime guarantee?
We provide a 99.9% uptime guarantee. Our servers are monitored 24/7 to ensure maximum availability for your website.
What control panel do you use?
We use cPanel, the most popular and user-friendly control panel in the industry. It provides all the tools you need to manage your hosting account.
Can I install WordPress?
Yes, WordPress can be installed with a single click using our Softaculous installer. We also offer optimized WordPress hosting configurations.
Do you provide email accounts?
Yes, all our hosting plans include email accounts. You can create professional email addresses with your domain name.
How much storage and bandwidth do I get?
Our budget plans start with 10GB SSD storage and 100GB bandwidth. These resources are sufficient for most small websites.
Do you offer daily backups?
Yes, we provide daily automated backups of your website. You can restore your site to any previous state through your control panel.
Billing Questions
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. For customers in Bangladesh, we also support local payment methods.
Are there any hidden fees?
No, there are no hidden fees. The price you see is the price you pay. We believe in transparent pricing with no surprises.
Can I cancel anytime?
Yes, you can cancel your hosting account anytime. However, we offer a 30-day money-back guarantee if you're not satisfied.
Do you offer discounts for annual plans?
Yes, we offer significant discounts when you pay annually. You can save up to 50% compared to monthly billing.
Security Questions
Is SSL included?
Yes, we provide a free SSL certificate with all our hosting plans. This ensures your website is secure and trusted by visitors.
How do you protect against hackers?
We use multiple layers of security including firewalls, malware scanning, DDoS protection, and regular security updates to keep your website safe.
Do you offer automatic security updates?
We provide server-level security updates. For application updates (like WordPress), we recommend keeping your software up to date.
Still Have Questions?
Our support team is ready to help you with any questions not covered in our FAQs.
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